1. Information We Collect
We collect various types of information necessary for providing domain registration and hosting services:
- Domain registration information (registrant name, address, email, phone number)
- Hosting account details and credentials
- Payment information for service subscriptions
- Technical data related to hosting services (IP addresses, server logs, usage statistics)
- Website content and databases stored on our servers
- Communication records between you and our support team
2. How We Use Your Information
Your information is used for the following purposes:
- Domain registration and management through Domani
- Setting up and maintaining your hosting services
- Processing payments for domain and hosting services
- Providing technical support and service updates
- Monitoring server performance and security
- Complying with ICANN and domain registry requirements
- Sending service-related notifications and updates
3. Sharing Your Information
We share information only when necessary for providing our services:
- With Domani for domain registration and management
- With our hosting infrastructure providers for service delivery
- With domain registries as required by ICANN regulations
- With law enforcement agencies when required by law
We maintain strict data sharing agreements with all our partners to ensure your information remains protected.
4. Data Security
We implement comprehensive security measures to protect your data:
- Enterprise-grade firewall protection
- Regular security audits and updates
- SSL/TLS encryption for data transmission
- Secure data centers with 24/7 monitoring
- Regular data backups and disaster recovery procedures
- Access control and authentication protocols
5. Data Storage and Retention
We store your data in secure data centers with the following considerations:
- Website data is stored on our secure hosting servers
- Domain registration data is retained as per ICANN requirements
- Backup data is encrypted and stored in separate secure locations
- Account data is retained for the duration of service plus any required legal period
6. Your Rights
As our customer, you have the right to:
- Access and update your domain registration information
- Modify your hosting account settings and configurations
- Request data exports of your hosted content
- Cancel services and request data deletion (subject to legal requirements)
- Opt-out of non-essential communications
Contact us at [email protected] to exercise these rights.
7. Changes to this Policy
EPICPRINT may update this privacy policy to reflect changes in our services or regulatory requirements. We will notify you of significant changes through your registered email address or our website.
Contact Us
For privacy-related inquiries or concerns, contact our Data Protection team:
Email: [email protected]
Technical Support: Available 24/7
Consent
By using our domain and hosting services, you consent to this Privacy Policy and authorize us to collect, store, and process your data as described herein.
Last updated: January 21, 2025