Contact Information
For any questions about our services or this disclaimer, please contact our technical support team:
- Email: [email protected]
- Technical Support: Available 24/7
- Domain Services: Provided by Domani
- Hosting Infrastructure: Managed by our Hosting Provider
Service Disclaimer
EPICPRINT, in partnership with Domani for domain services and our Hosting Provider, provides web hosting and domain registration services in good faith. However:
- We do not guarantee 100% server uptime, although we strive for 99.9% availability
- Domain registration is subject to availability and registry policies
- We are not responsible for the content hosted on our servers by clients
- Service quality may vary based on factors beyond our control (internet connectivity, etc.)
- Backup services are provided on a best-effort basis
Domain Registration Disclaimer
Regarding domain registration services through Domani:
- Domain availability information is provided on an as-is basis
- Registration success depends on registry availability and policies
- Domain renewal notices are sent as a courtesy; timely renewal remains the client's responsibility
- We are not responsible for domain expiration if renewal requirements are not met
- Domain transfer processes are subject to registry rules and restrictions
Hosting Services Disclaimer
For our hosting services provided through our Hosting Provider:
- Server resources are allocated as per the chosen hosting plan
- We reserve the right to suspend services that violate our acceptable use policy
- Data backup is the client's responsibility unless explicitly included in the service plan
- Server maintenance may require occasional service interruptions
- Performance may vary based on website configuration and traffic
Technical Limitations
- Server response times may vary based on load and network conditions
- Bandwidth usage is subject to fair use policies
- Database size and performance are limited by server resources
- Email service deliverability cannot be guaranteed
- SSL certificate functionality depends on proper DNS configuration
Service Interruptions and Maintenance
We maintain the right to:
- Perform scheduled maintenance with advance notice
- Implement emergency maintenance when required
- Modify service specifications to improve performance
- Suspend services for policy violations or security threats
- Update system software and security patches as needed
Limitation of Liability
EPICPRINT, Domani, and our Hosting Provider shall not be liable for:
- Data loss or corruption during transfers or backups
- Business losses due to service interruptions
- Damages resulting from cyber attacks or security breaches
- Issues arising from third-party software or services
- Consequences of domain expiration or transfer delays
Consent
By using our domain and hosting services, you acknowledge and accept the terms of this disclaimer. You understand the technical limitations and potential risks associated with web hosting and domain registration services.
Updates
We reserve the right to modify this disclaimer at any time. Changes will be communicated through our website and/or email notifications. Continued use of our services after such modifications constitutes acceptance of the updated terms.
Last updated: January 21, 2025